Privacy Policy

Effective Date: [March 20, 2026]

At ChemTide, LLC (“ChemTide,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ChemTide.shop (the “Site”), place an order, contact us, or otherwise interact with us.

By using this Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you use our Site, place an order, or contact us, we may collect information such as:

  • Full name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment-related information
  • Order details
  • Any information you provide through contact forms, emails, or support inquiries

Automatically Collected Information

When you visit the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on pages
  • Date and time of access
  • General location information derived from IP address

Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to improve Site performance, understand user behavior, remember preferences, and support security and analytics functions.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Send order confirmations, shipping updates, and customer service communications
  • Respond to inquiries and support requests
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud, abuse, or unauthorized activity
  • Maintain the security and integrity of our Site
  • Comply with legal obligations
  • Send marketing or promotional communications, where permitted by law

3. How We Share Information

We do not sell your personal information. We may share your information with third parties only as needed to operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting providers
  • E-commerce platform providers
  • Email and customer support service providers
  • Analytics and security vendors
  • Legal, regulatory, or law enforcement authorities when required by law

We may also disclose information if we believe it is necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request
  • Enforce our terms and policies
  • Protect our rights, property, and safety, or the rights, property, and safety of others

4. Payment Information

Payments made through the Site may be processed by third-party payment service providers. We do not store full payment card numbers on our servers unless expressly stated otherwise by our payment processing provider. Payment information is handled according to the policies and security practices of the applicable payment processor.

5. Cookies and Analytics

We may use cookies and third-party analytics tools to understand how visitors use our Site and to improve functionality and performance. These tools may collect information about your device, browsing actions, and patterns.

You may be able to disable cookies through your browser settings, but doing so may affect certain features of the Site.

6. Email Communications

If you provide your email address, we may send you:

  • Order-related communications
  • Customer service responses
  • Administrative notices
  • Promotional or marketing emails, if you opt in or if permitted by applicable law

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at chemtide.research@gmail.com.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions
  • Maintain business records
  • Resolve disputes
  • Enforce our agreements
  • Comply with legal and regulatory obligations

8. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal and operational obligations
  • Opt out of certain marketing communications
  • Request information about how your data is used

To make a privacy-related request, contact us at chemtide.research@gmail.com.

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing them with personal information.

11. Children’s Privacy

This Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a person under 18, we will take reasonable steps to delete it.

12. Business Transfers

If ChemTide, LLC is involved in a merger, acquisition, asset sale, restructuring, or similar transaction, your information may be transferred as part of that transaction, subject to applicable legal requirements.

13. California Privacy Rights

If you are a California resident, you may have certain rights under California law regarding your personal information, including the right to request information about the categories of personal information collected, the purposes for which it is used, and the categories of third parties with whom it is shared.

To submit a request, contact us at chemtide.research@gmail.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of those changes.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:

ChemTide, LLC
Website: ChemTide.shop
Email: chemtide.research@gmail.com